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Resources: Over 65

How do I Receive Funding?

What do you require funding for?

Do you need some modifications to increase your independence and safety in your home?

You may qualify for subsidised home modifications through My Aged Care

Learn More

Do you have some odd and ongoing jobs that need attention for your safety and independence?

You may qualify for subsidised home maintenance through My Aged Care

Learn More

Subsidised Home Modifications

How does it work?... What should I do?

You need to contact My Aged Care (MAC) on telephone number 1800 200 422 of what you would like done to your house, to support your ability to continue to live in your home safely and independently.

MAC then contacts a Regional Assessor (RAS) who will come and meet you for an assessment. They will meet you at your home at an agreed time and date. You will be receiving a call from a RAS representative to arrange this. (please discuss timeframes with MAC).

Once RAS representative has completed the assessment, they will then forward a referral to an Occupational Therapist (OT) to come and visit you to complete an assessment to determine if home modifications are appropriate to meet your needs.

Once the OT has done this, they will send recommendations to either MAC (who will source a home modification service provider) or the OT will send direct to a reputable provider such as Odyssey Builders.

The modification service will process your referral and a Purchase Order will be sent to the contractor and they will provide our service with a quote.

Once the quote is received by the home modification service we will contact you to discuss your contribution toward the cost of the modifications and ask you for verbal approval to proceed with the work. If you would like a written quote, please let us know and we will provide one to you. This will be sent via post or preferably by email. Once you receive the quote, you will need to sign and return one copy back to our service.

Once you have approved cost we will notify the contractor and someone from their office will make contact with you as soon as possible to discuss a suitable day and estimated time work can commence.

Please be aware, any quote over $4,999, you will be given a written payment schedule and  contract. You will need to sign and return this to us. We then talk with you on a start date. When a start date is agreed you will need to send back the signed contract and payment  schedule. Also a deposit will be required before work can commence by us.

First day work starts/completed, there may be a little more paperwork needed signed by you. This may be a Privacy Consent Form and/or the contractors Work/Purchase Order. We will also give you the Charter of Care Recipients Rights and Responsibilities and other information of services available.

When we receive the signed paperwork and modification work is completed we will send you an invoice in the amount discussed with you as well as a copy of the signed Work/Purchase Order for your records.

Now the work is completed we hope the modifications will make difference in your day to day life at home. We would really appreciate feedback from you and may ask for your help by completing a Client Survey. This is just to keep us on track by ensuring we are doing all the right things for you and will help better our services for the future.

Subsidised Home Maintenance

How does it work?... What should I do?

You need to contact My Aged Care (MAC) on telephone number 1800 200 422, and discuss what you would like done to your house, to support your ability to continue to live in your home safely and independently.

MAC then contacts a Regional Assessor (RAS) who will come and meet you for an assessment. They will meet you at your home at an agreed time and date. You will be receiving a call from a RAS representative to arrange this. (please discuss timeframes with MAC).

Once the RAS representative has completed an assessment, they will then forward a referral to our service. When we receive the referral one of our friendly staff will contact you and discuss what the maintenance work is and discuss cost and processes.

We will process your referral and a Purchase Order will be sent to the contractor, such as Odyssey Building Australia where someone from their office will make contact with you as soon as possible to discuss a suitable day and estimated time for work to commence and/or to assess to determine costs and provide our service with a quote.

When the trades person attends your home and if you agree for them to do the work on the day please ask them for clarification of cost to you before the work commences. Once completed they will ask you to sign the Work/Purchase order and also other paperwork that maybe attached if you are accessing our service for the first time as well as the Charter of Care Recipients Rights and Responsibilities and information booklets about our services etc.

We will contact you to discuss what your contribution toward the cost of the work and ask you for verbal approval to proceed with the work . If you would like a written quote, please let us know and we will provide one to you, which will be sent via post or preferably by email. Once you receive the quote, you will need to sign and return one copy back to our service. Also other paperwork maybe attached if you are accessing our service for the first time as well as information booklets about our services etc. Our friendly staff will discuss this with you when they contact you.

Once you have approved cost we will notify the contractor, such as Odyssey Builders Australia and someone from their office will make contact with you as soon as possible to discuss a suitable day and estimated time for work to commence.

Please be aware, any quote over $4,999, you will be given a written payment schedule. You will need to sign and return this to us and once received we will ask the contractor to provide our service with a proposed start date. When a start date is agreed you will receive contracts and deposit invoice at least two (2) weeks before work will commence and you will need to sign where indicated and return one copy to our office. The deposit payment will be required before work can commence. Our friendly staff will provide you with further information about your payments towards the cost of the work etc.

When we receive notification that the work is completed we will send you an invoice for the amount agreed as well as a copy of the signed Work/Purchase Order for your records.

Now the work is completed we hope the modifications will make a difference in your day to day life at home. We would really appreciate feedback from you and may ask for your help by completing a Client Survey. This is just to keep us on track by ensuring we are doing all the right things for you and will help better our services for the future.

Give us a call!

(02) 4937 4555
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